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Why book direct?

Booking direct means that we can plan your stay from start to finish and ensure every part is the 5-star service you expect.

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Terms of Sail

Please be advised we are currently unable to offer shared Champagne cruises. This experience can be booked privately.

Payments and cancellation

  • All prices quoted are inclusive of VAT, fuel and crew where appropriate

  • An additional nominal charge of £10 per guest is levied by the National Trust. This will be waived upon production of a valid National Trust membership

  • Full prepayment is required at the time of booking for all boat reservations. This includes food and beverage items, and the National Trust fee, where applicable.

  • We operate a 48-hour cancellation policy

  • Cliveden House reserves the right to cancel bookings for security and safety reasons

On Board

  • The maximum capacity is 10 guests on the Suzy Ann and 4 guests on the Belmont. This must not be exceeded under any circumstances.

  • Children on board must be supervised at all times, and lifejackets must be worn by guests who are unable to swim.

  • Please wear non-slip shoes; high heels are strictly forbidden

  • No dogs are permitted onboard

Additional Information

  • Boats will sail at the booked time with allowances for unavoidable delays and excess river traffic, up to 30 minutes

  • In the event of rain, boats still sail

  • All food and drink consumed on board must be provided by Cliveden House

  • It is the responsibility of the customer to acquaint every member of their party with the above conditions and accept responsibility for their party

Cliveden House reserves the right to amend these Terms of Sail without prior notice.