Francisco Macedo

Operations Director

Francisco began his hospitality career in 2000 after switching from studying Medicine to a degree in Hotel Management, and has worked for many reputable hotel groups worldwide since. He has been fortunate to have had the opportunity to work in every hotel department during his career and learn about all aspects of the industry from many different perspectives. At 22 years old, he was promoted to Assistant F&B Director for 3 properties with turnovers of over £15m in F&B alone, and shortly afterwards managed several hotel openings worldwide. In 2009/2010 he came to the UK, initially wanting to stay for a year, and is still here 8 years later! He has subsequently worked at many reputable hotels throughout the UK, including a General Manager role in 2015 where he took the property from having no star rating to being a 5 red star hotel in just 24 months. He is a Fellow of the Institute of Hospitality, a member of the Champagne Academy, a qualified WSET Educator, a mentor for Springboard and the Institute of Hospitality, and was nominated in the Top 10 Trailblazers in the Hospitality industry by Boutique Hotelier in 2018.