Spa COVID - 19 Opening Update

  • Members will be able to access the indoor pools exclusively from 6:30am - 8:30am
  • Members will be able to access the gym exclusively from 06:30am - 08:30am, 19:00 - close
  • At all other times the indoor pools, and gym will be available on a one in one out policy
  • The Sauna and steam room are open and operating on a daily booking system via spa reception
  • Treatments will be available to book from 15th July
  • Before entering the spa your temperature will be checked and if it is 38 degrees or over you will be refused entry
  • You will be required to use the NHS COVID-19 App for test & trace. Should you not have this app you will be required to fill out an arrival form on entry
  • All areas of the spa will be disinfected on a regular basis
  • Hand sanitising stations will be in place in entrance of all areas in the spa
  • Gym equipment will be disinfected at regular intervals throughout the day
  • Signage and a procedure are in place to ensure social distancing is followed
  • Signage is in place to highlight the number of users that are permitted in each facility including pools, hot tub, sauna & steam room. Please note this number does not include people relaxing on the sun loungers, this is in addition and is monitored by the spa reception team.
  • In spa treatment rooms, all surfaces and fixtures will be disinfected between each client
  • Masks must be worn during a treatment, with the exception of facials.
  • Electrostatic sanitisation of all common areas including, gymnasium, treatment rooms, fitness suites, sauna and steam room, changing rooms and Spa Kitchen will take place daily
  • Spot mop cleaning and disinfection will be performed on spills when they occur
  • Treatment rooms will be allocated per therapist and electrostatic sanitisation of all common areas and treatment rooms will take place daily
  • All tools and equipment will be sanitised after each client (e.g. combs, brushes, hairpins, rollers)
  • We will remove all reading material
  • Class sizes have been reduced


To see our Covid-19 precautions and how we are working to help keep you and our team safe please follow this link.


I look forward to welcoming you all back.

Kind regards