Careers

Spa Receptionist - Maternity Cover (40 hours per week)

Join Cliveden House as a Spa Receptionist, providing guests and Spa members with a first-class service, promoting and selling the Spa and its products at every opportunity. 

40 hours per week (Maternity Cover) 

Responsibilities

  • Responsible for taking all treatment and tennis court bookings.
  • Ensure accurate procedures are followed for opening and closing the spa.
  • Complete all reception administrative tasks and procedures in a timely manner to the highest standard.
  • Assist with cashing up and voucher/brochure enquiries as required.
  • Ability to complete show rounds to potential new members and guests giving out relevant information on the Spa.
  • Be familiar with and promote all facilities, treatments, and products offered in the Spa at every opportunity.
  • Assist the Front Desk Team/Reservations with all bookings when required.
  • Ensure smooth running of the treatment rooms and allocating rooms to therapists.
  • Achieve the personal monthly set retail target, which will be set in line with your manager.
  • Assist in ensuring that the F&B service in the Conservatory is at the required standard at all times.
  • Attend training as/when required.
  • Monitor the Spa emails and where necessary respond to emails in a polite manner.
  • Assist with the administration of the Cliveden Club.
  • Deal with complaints as and when they arise referring to a Manager when required or if you feel you are unable to assist.
  • Attend any necessary training courses in-house or external.
  • Ensure that Company Policies are followed at all times.

To be considered for the role of Room Attendant at Cliveden House, please forward a copy of your CV to Claire Bartlett or use our application form:

Claire Bartlett - Human Resources Officer/ Direct Tel: 01628 607143 / Email: claire.bartlett@clivedenhouse.co.uk

Cliveden House is an equal opportunity employer committed to employing a diverse workforce.

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