Careers

Senior Therapist

40 hours per week

Join Cliveden House as a Spa Therapist, providing exceptional treatments to all guests and members ensuring smooth operation, record keeping, and client well-being. To give continuous and consistently high standards.

Responsibilities

  • Responsible for the smooth operation of the treatments.
  • To co-ordinate and ensure that all Therapists are correctly trained in line with product house and company SOP’s.
  • Follow correct management procedures with regards to Therapists where required
  • To ensure team unity and correct job performance is carried out by all Therapists.
  • To assist the Spa Manager with new promotions and events and to assist in the hosting and organisation of these events.
  • Weekly stock count on professional stock, ensuring that orders are correct and made at the correct time to avoid low stock and that each is accompanied by a purchase order.
  • Weekly stock count on retail stock, ensuring that orders are correct and made at the correct time to avoid low stock and that each is accompanied by a purchase order.
  • To build a working relationship with product houses and relaying relevant information to Spa Manager.
  • Will be responsible for completing VIP treatments to journalists and Guests.
  • Develop and maintain sales summaries, statistics and incentives, liaising with the Spa Manager and reporting back to the therapist team.
  • To be fully conversant with every treatment, product and facility in the Spa.
  • To be fully aware of all the services and facilities offered in the hotel.
  • To arrange all training for Therapists where necessary.
  • To ensure that products are sold in the correct way in the most profitable manner.
  • To be available to give treatments throughout the allotted times on the rota.
  • To ensure that all guests are greeted in the correct manor and aftercare procedures are followed.
  • To ensure that each treatment is performed to the time guidelines and to ensure that they are practised to the standard required by the Company.
  • Cover Spa Reception if required
  • Perform daily/weekly treatment room checks to ensure standards are maintained throughout.
  • Check the daily programme of events and ensure the therapist team are prepared for events.
  • Carry out the therapist morning meeting and attend the hotel morning meeting and communicate back to the spa team.
  • Prepare and carry out a monthly therapist meeting and send an appropriate email of minutes to those who have not attended.
  • To ensure that the Company Policy and standards are upheld at all times.

To be considered for the role of Spa Therapist at Cliveden House, please forward a copy of your CV to Jacquie Rollett or use our application form.

Jacquie Rollett - Human Resources Officer/ Direct Tel: 01628 607143 / Email: Jacquie.Rollett@clivedenhouse.co.uk

Cliveden House is an equal opportunity employer committed to employing a diverse workforce.

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