Careers

Assistant Head Sommelier (48 hours per week)

Join Cliveden House as an Assistant Head Sommelier...
To sell, serve and actively promote wine sales within the Hotel
To ensure all guests receive quality wine service to Cliveden standard
To control costs and resources while maintaining an award winning wine list and service

Responsibilities

• Attending to all Hotel guests’ needs as per CH standards, while working in a safe and secure manner.
• Ensuring Sommelier Team work effectively and co-operate in Head Sommeliers absence
• To report for duty on scheduled time, clean & tidy and wearing the correct uniform as per the Hotel standards.
• To ensure daily sales are restocked according to CH standard and shortages are recorded appropriately.
• To ensure all deliveries are checked and stored in the correct manner.
• To ensure the cleanliness and security of all wine service equipment, storage areas and wine lists
• To communicate any errors, vintage changes or pricing changes accordingly.
• To ensure all mise en place is done to the correct standard and in the allotted time constraints.
• To report all maintenance requirements and hazards in the workplace to your line Manager.
• To meet and greet the guest upon arrival.
• To ensure the service of wine is carried out to Cliveden House standard at all times.
• Have complete understanding of wine list, menus, and beverage items at all times.
• Promote, describe, and up sell items, to inform guest and offer alternatives when items are not available and to take special requests.
• To liaise with Chef regarding menu changes, special events and liquor requirements

THIS PERFORMANCE ROLE GUIDE IS NOT EXHAUSTIVE, NOR IS IT MEANT TO BE. ADDITIONAL ITEMS MAY BE INTRODUCED WHERE NECESSARY.

To be considered for the role of Chef de Rang at Cliveden House, please forward a copy of your CV to Claire Bartlett or use our application form.

Claire Bartlett - Human Resources Officer/ Direct Tel: 01628 607144 / Email: Claire.Bartlett@clivedenhouse.co.uk

Cliveden House is an equal opportunity employer committed to employing a diverse workforce.

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