Floor Housekeeper

40 hours per week.

The aim of the role is to assist and support the Head Housekeeper maintaining the high standards in the Hotel bedrooms and corridors.


• To check all rooms ensuring they have been cleaned to the standard set by the Hotel.

• To clean rooms when necessary setting the standards for all Housekeeping staff.

• To prepare the Housekeeping General Assistant’s work lists.

• To check all areas cleaned by the public cleaners.

• To maintain correct stock levels in housekeeping stores and check that it is stored correctly.

• To train housekeeping staff as required in duties and on equipment use.

• The upkeep of any housekeeping paperwork.

• To assist in the linen room when required.

• To deal with any lost property requests.

• To deputise in the absence of the Head Housekeeper and Deputy Head Housekeeper.

• To liaise with Reception on any rooms or guest’s requirements.

• To report any maintenance faults and deal with lost property.

• To ensure that guest’s names are used at every opportunity.

• To assist with guest’s queries as required or refer to the Head Housekeeper.

• Attend any necessary training sessions or meetings.

• Ensure a pleasant and courteous manner to all guest and colleagues at all times.

• To always keep a smart appearance and wear your uniforms correctly.

• To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.

• To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Head Housekeeper.

• To be fully aware of the Hotel’s Fire Safety Procedures and Health & Safety regulations.

• To attend any meetings required in the absence of the Exe. Head Housekeeper /Deputy Head Housekeeper

• To assist with Stock Takes

• To assist in the design of carry out “Spring Cleaning” and “spot Check” winter programme

 To be considered for the role of Floor Housekeeper at Cliveden House, please forward a copy of your CV to Claire Bartlett or use our application form:

Claire Bartlett - Human Resources Officer/ Direct Tel: 01628 607143 / Email:

Cliveden House is an equal opportunity employer committed to employing a diverse workforce.

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